shipping

Shine Tanning Solutions uses the best method possible to ensure your products arrive when you choose. Each order is shipped separately and carefully packaged to ensure perfect arrival. Please check all your addresses carefully, as we cannot extend our guarantee to orders for which we are given an incorrect address. The products you select will be delivered by UPS, FedEx, or USPS.

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You can track your order by signing into your account, clicking on the "track order" button at the top of the home page, and then signing into your order. If you did not create an account, you can refer to your order confirmation email or contact us for tracking information.

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A signature is typically not required when your package is shipped. However, there are instances when the delivery driver may decide to choose this option, which is at the discretion of the shipper. We do our best to ship your order within one business day, primarily using 2-3 day priority shipping. We will keep you updated with tracking information.

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Express delivery charges are in addition to the standard shipping charge. The standard shipping charge covers the costs incurred from processing and packaging the order, while the express charges are what we must pay our carrier to deliver the package via express to arrive on time.

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Yes, you may specify a P.O. Box for the destination of your package, which will arrive via the United States Postal Service. However, we recommend shipping to a street address to ensure timely arrival. Currently, we cannot ship overseas due to inconsistent shipping times, but we can ship to Alaska and Hawaii using the United States Priority Express Postal Service. Please allow ample delivery time for these destinations.

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Our team and carriers work diligently to ensure your products arrive on time. During busy holiday periods like Christmas, Mother’s Day, and Valentine's Day, we do expect shipments to take longer. If for any reason your order does not arrive on time, our dedicated team will do everything they can to help successfully resolve your issue.

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For any issues related to late or non-delivery, please email us at customerservice@shinetanningsolutions.com.